Policy

Delivery & Shipping Policy

Clear, reliable delivery for every home

Our Promise

Straightforward delivery, no surprises

At Furniture Outlet 4U, we aim to make delivery and shipping simple, transparent, and reliable. From dispatch to doorstep, we work with trusted couriers to ensure your furniture arrives safely and within a realistic timeframe.

Delivery

Most orders are delivered within 7–10 working days. Our courier partners may contact you to arrange or confirm delivery once your order has been dispatched.

Shipping

We offer free UK mainland delivery on most items. Delivery to remote or non-mainland locations may require additional time or charges.

Our Process

How delivery works

Timeline Content:

1

Order Confirmation

Once your order is placed, you’ll receive a confirmation email with your order details.

2

Order Dispatch

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3

Courier Contact

Our courier may contact you directly to arrange a suitable delivery date.

4

Delivery Day

Items are delivered to the ground floor or doorstep, unless otherwise stated in the product description.

Where we deliver

We deliver across the UK mainland.
Additional charges or extended delivery times may apply to:

Scottish Highlands
Islands
Northern Ireland
Remote or hard-to-reach areas

Please contact us before ordering if you’re unsure about delivery to your location.

Important delivery & shipping information

Please inspect your item on arrival. If the packaging or product appears damaged, note this with the courier and contact us within 24 hours.

Missed deliveries, restricted access, or incorrect address details may result in re-delivery charges.

Delivery times are estimates and may vary during peak periods or due to courier delays beyond our control.