Find quick answers to common questions about our products, delivery, returns, and customer support. If you need more help, our team is always happy to assist.
Yes, the majority of our furniture is brand new. Any items that are ex-display, clearance, or have minor cosmetic marks will always be clearly stated in the product description.
Yes. Product images reflect the actual item. Please note that colours may vary slightly due to lighting and screen settings.
Some furniture arrives fully assembled, while others require simple self-assembly. Assembly details are provided in each product listing.
Yes, we deliver across most parts of the UK. Delivery availability and costs are shown at checkout or on the product listing.
Delivery times typically range from 3–7 working days, depending on your location and the item purchased.
You may return an item within 14 days of delivery, provided it is unused, in its original condition, and suitable for resale.
Return shipping costs are the responsibility of the customer unless the item is faulty or not as described.
Please report any damage within 48 hours of delivery, including clear photos. We will work with you to resolve the issue quickly.
We accept major debit and credit cards. Available payment options are displayed at checkout.
You can contact us through our Contact Us page or via the details provided on our website and eBay store.
Our support team is available Monday to Friday, 9am – 5pm, excluding public holidays.
Care instructions vary depending on the product. We recommend following the guidance provided in the product description to keep your furniture in great condition.
Quality furniture designed for comfort, style, and everyday living — delivered straight to your door.
Clear details about delivery times, costs, and what to expect on delivery day.
Your item is prepared and dispatched within our standard delivery timeframe.
Get in touch with our team for product, order, or delivery enquiries.